Human-AI interaction is a whole new game. It is the first real tool that talks.
As a result, its interface is at once the most intuitive possible (our own native language) but also one that comes with the hidden baggage that makes things like “hallucinations” so frustrating.
While the technology will adapt, change form, and improve over time, best practices for human-AI interaction, grounded in cognitive principles and applied research, are the new north star of effectiveness in knowledge work.
My message is that there are systems, rituals, principles, and best practices that you can put in play so that you don’t have to trust AI — you can insted trust your methodology of practice in relation to AI — in order to help you consistently deliver good results without overwhelm.
AI Effectiveness
NEW: AI Co-Working Effectiveness Survey — a free online assessment of your “relationship” with AI, including custom tips to get more out of your tools
Technically-grounded AI musings with human-centred view
“AI First” is a Tragicomic Mistake
The corporate spin on AI is making me sick. Look, I’m not saying this as a luddite or technophobe. I started my career at Berkeley in the ’90s, teaching programming languages to fellow students who had then-crazy dreams, like facial recognition and self-driving cars. As a poet and computational linguist, the first dream I realised…
The Reason AI Amazes Us … Is Us
“The real problem is not whether machines think but whether men do.” — B.F. Skinner In order to understand our current relationship to AI and where it might be headed, we must try to wrap our heads around some very big numbers. In doing so, though, we have a lot to learn about ourselves and…
What AI Taught Me About Being Human
In Kyotowhen I hear the cuckoo singI long for Kyoto -Bashō I still remember the mixed feelings I had reading my first computer-generated haiku. It wasn’t Bashō, but it spoke to me somehow. This felt like a triumph, because I had written the software that wrote the poem, but also a bit confrontational, because I…
The Hidden Cost of Cyborg Working
Generative AI is set to automate many intellectual activities–but at what cost to our brain?









